Privacy
Privacy Policy
This policy explains what GameBlast collects when you request a booking, why we need it, who else handles it, how long we keep it, and how you can access, correct or delete it.
Last updated: 24 August 2026 · Policy version 2026-08-24
GameBlast Mobile Gaming Events · ABN 63 540 814 007 · Browns Plains, Queensland · gameblastau@gmail.com
This page is written in plain Australian English so it is easy to follow. It has not been written or reviewed by a lawyer.
What the booking form collects
- Your name, email address and phone number.
- The event address, suburb, state and postcode.
- Your chosen package, requested event date and start time, and the type of event.
- The number of players.
- Your confirmations about parking, safe vehicle access and adult supervision.
- Any notes you choose to add about access, timing or your group.
- The consent statements you tick, the policy version you accepted and the date and time you accepted them.
- A short technical record used only to limit spam and repeated automated submissions. We do not build device fingerprints or profiles.
Why we need this information
- We need your contact details so we can respond to your booking request and reach you before and on the event day.
- We need the event address and access confirmations so we know the van can park, set up and operate safely.
- We need the date, start time, package and player numbers to check availability and plan the session.
- We keep your consent record so both of us have a clear record of what you agreed to.
- If you do not provide this information, we may not be able to review or accept your booking request.
How we use it
- To review your requested date and time and tell you whether it is available.
- To administer your booking, including the deposit, any travel fee and the remaining balance.
- To run your event on the day and contact you about it.
- To keep records for accounting, to handle any dispute, and to protect the security of our systems.
- We do not sell your information and we do not use it for advertising.
How booking notifications are sent
- We send booking emails from a GameBlast sending address on our own domain, with replies going to gameblastau@gmail.com.
- Emails include a booking request confirmation, an approval email with your deposit link, deposit payment confirmations, and updates if a booking is declined, cancelled or changed.
- We keep a delivery log of these emails — the booking, the notification type, the recipient address, the time it was sent and whether delivery succeeded — so we can tell whether an important message reached you.
Payments
- The A$100 online deposit is processed by our connected payment provider, Stripe.
- Card details are entered directly with the payment provider on their secure checkout. GameBlast does not receive or store complete card numbers.
- We store the payment reference, the amount, the currency and the payment status against your booking so we can confirm the deposit was paid.
- The remaining balance and any travel fee are collected directly by GameBlast on the event day and are recorded against your booking, including the payment method and any note our staff add.
Who else handles this information
- Website hosting and delivery: the Lovable platform, which serves this website from Cloudflare's global network.
- Booking database, storage and admin sign-in: Supabase, our managed database and authentication provider.
- Transactional email: Lovable's built-in transactional email service, which delivers the booking emails described above.
- Online deposit payments: Stripe.
- These providers only handle your information so they can provide those services to GameBlast. Some of them store or process data outside Australia.
How long we keep it
- We keep booking information only while it is reasonably required for booking administration, accounting, handling a dispute, security, and any applicable legal requirement.
- When it is no longer reasonably required, we delete it or de-identify it.
Access, correction and deletion
- You can ask for a copy of the booking information we hold about you, ask us to correct it, or ask us to delete it, by emailing gameblastau@gmail.com or calling 0459 028 197.
- Please include your booking reference so we can find the right record.
- We may need to keep some information where we are required to, for example for accounting records or an unresolved dispute. If we cannot delete something, we will tell you why.
Raising a privacy concern
- If you are concerned about how GameBlast has handled your information, email gameblastau@gmail.com with the details and your booking reference.
- We will look into it and respond to you directly.
- This page describes GameBlast's own approach to handling your information transparently. We do not make any claim here about whether GameBlast is or is not covered by, or exempt from, the Privacy Act.
What you agree to when you send a request
- Before your booking request is sent you tick: “I have read and agree to the Booking Terms and Cancellation Policy.”
- You also tick: “I understand this is a booking request and is not confirmed until GameBlast approves it and the A$100 deposit is paid.”
- We store the exact wording of those statements, the policy version and the time you accepted them with your booking. We do not store unnecessary device or fingerprinting data.